Support Center

Frequently Asked Questions

Answers about coverage, payments, claims, and managing your protection plan.

Getting Started




Security+Plus is Nissan's official extended service contract program. It adds coverage after (or alongside) the factory warranty for specified components and services, rental reimbursement, and trip interruption benefits. Contracts are administered by Nissan Extended Services North America (NESNA).



All plans are backed by Nissan Extended Services North America. Repairs are performed at authorized Nissan dealerships using genuine Nissan parts.



Yes. Security+Plus plans are available to purchase online in all 50 U.S. states.



No, Nissan Security+Plus coverage can be added at any time although pricing and availability change as the vehicle ages and gains mileage.







Eligibility at a glance:
Current model year + prior nine (9) model years (e.g., 2017+ in 2026). Maximum mileage at time of purchase: 100,000. A Vehicle Inspection Report (VIR) is typically required once outside the Nissan Powertrain Warranty.

Ineligible:
Salvage/rebuilt titles, true mileage unknown (TMU), voided factory warranties, frame or flood damage, vehicles outside time/mileage parameters, most commercial uses (except Nissan Commercial Vehicles). Ride-share (Uber/Lyft) is not considered commercial.




New Plans
Available only while the vehicle is still within Nissan's original 36-month / 36,000-mile basic warranty.
- Start date: Original in-service date
- Mileage: Begins at 0 miles

Used Plans
For any vehicle no longer under the basic factory warranty.  (The used plan can also be added to a vehicle that still has remaining factory warranty coverage.)
- Start date: Date you purchase the plan
- Mileage: Added to your current odometer

Whether you bought your car new or pre-owned doesn't matter—only your current warranty status determines which plan type you qualify for.



Nissan CPO vehicles may qualify for unique CPO Wrap coverage that extends beyond the Certified Limited Warranty:
- 7 years / 100,000 miles
- 7 years / Unlimited miles
- 8 years / 120,000 miles

All CPO Wrap plans feature a $0 deductible and qualify for 0% installments. Coverage begins from the manufacturer's original in-service date.

Important: Must be purchased within 90 days of certification. CPO Wrap plans require verification and are not listed online—contact us for rates.




Coverage & Benefits



These tiers differ in the breadth of covered components. Gold Preferred is the most comprehensive (and most popular), especially for advanced electronics and tech features.  You can view Coverage Detail for side by side view




For quick reference, review the component coverage chart. For contract terminology, review Section 4 (Covered Components) and Section 8 (Exclusions) in the sample contract.




Pricing & Payment



Pricing is VIN-specific and varies by vehicle, mileage, zip code, plan tier, deductible, and term. Below are example prices for reference:

Example prices:
- 2024 Armada (<12k mi) — New Gold ($100 deductible) — 75 months / 100k — $2,830 — $106/mo x 24
- 2024 Pathfinder (<35k mi) — New Gold ($100 deductible) — 72 months / 100k — $2,443 — $92/mo x 24
- 2022 Pathfinder (33k mi) — Used Gold ($100 deductible) — 60 months / 75k — $3,154 — $118/mo x 24
- 2023 Rogue (15k mi) — New Gold ($0 deductible) — 60 months / 60k — $1,592 — (no installment shown)
- 2025 Frontier (1k mi) — New Gold ($100 deductible) — 72 months / 100k — $1,518 — $57/mo x 24

Prices shown are examples only and subject to change. Enter your VIN for accurate pricing.



Interest-free monthly payments are available on most plans:
- Terms: 6, 12, 18, or 24 months (based on plan length)
- Down payment: Minimum 10%
- Draft date: Assigned based on your order date
- Management: Online at myspp.com




Purchasing & Managing Your Plan



1) Have your VIN, current mileage, and zip code ready
2) Use the Get Quote page to view qualifying plans
3) Complete checkout online




Yes. Security+Plus contracts are transferable to a new private owner (small fee may apply). The transfer form is in Sections 12–13 of the contract and is mailed to Nissan for processing.




Service & Claims



Take your vehicle to any authorized Nissan dealership. The service advisor will verify your coverage and submit the claim directly. You pay only your deductible (if applicable).

For claims questions: 855-456-9544



Coverage cannot be confirmed online—it depends on diagnosis at the dealership. For general reference:
- Component Coverage Chart (by tier)
- Sample Contract — Section 4 (Covered) and Section 8 (Exclusions)



Existing Plans & Claims
- General questions: 800-NISSAN1
- Claims: 855-456-9544
- Payment updates: 800-346-5990
- Roadside (24/7): 800-225-2476