Frequently Asked Questions
Getting Started
What is Nissan Security+Plus?
Security+Plus is Nissan's official extended service contract program. It adds coverage after (or alongside) the factory warranty for specified components and services, rental reimbursement, and trip interruption benefits. Contracts are administered by Nissan Extended Services North America (NESNA).
Is this backed by Nissan or a third party?
All plans offered on this site are backed by Nissan Extended Services North America. Repairs are performed at all authorized Nissan dealerships using genuine Nissan parts.
Can I buy online?
Yes. All listed Security+Plus plans are available to purchase online in all 50 U.S. states.
Eligibility & Plan Types
Eligibility at a glance: Current model year + prior nine (9) model years (e.g., 2017+ in 2026). Maximum mileage at time of purchase: 100,000. A Vehicle Inspection Report (VIR) is typically required once outside the Nissan Powertrain Warranty.
Ineligible: Salvage/rebuilt titles, true mileage unknown (TMU), voided factory warranties, frame or flood damage, vehicles outside time/mileage parameters, most commercial uses (except Nissan Commercial Vehicles). Ride‑share (Uber/Lyft) is not considered commercial.
What's the difference between "New" and "Used" plans?
New Plans
Available only while the vehicle is still within Nissan's original 36‑month / 36,000‑mile basic warranty.
- Start date: Original in‑service date
- Mileage: Begins at 0 miles
Used Plans
For vehicles no longer under the basic factory warranty.
- Start date: Date you purchase the plan
- Mileage: Added to your current odometer
Whether you bought your car new or pre‑owned doesn't matter—only your current warranty status determines which plan type you qualify for.
What about Certified Pre‑Owned (CPO) vehicles?
Nissan CPO vehicles may qualify for unique CPO Wrap coverage that extends beyond the Certified Limited Warranty:
- 7 years / 100,000 miles
- 7 years / Unlimited miles
- 8 years / 120,000 miles
All CPO Wrap plans feature a $0 deductible and qualify for 0% installments. Coverage begins from the manufacturer's original in‑service date.
Important: Must be purchased within 90 days of certification. CPO Wrap plans require verification and are not listed online—contact us for rates.
Coverage & Benefits
What's the difference between Gold, Silver, and Powertrain Preferred?
These tiers differ in the breadth of covered components. Gold Preferred is the most comprehensive (and most popular), especially for advanced electronics and tech features.
Compare coverage: Component Coverage Chart
Is a specific item covered (infotainment, ADAS, turbo, hybrid, etc.)?
For quick reference, see the Component Coverage Chart. For contract terminology, review Section 4 (Covered Components) and Section 8 (Exclusions) in the sample contract.
Pricing & Payment
How much does a Security+Plus plan cost?
Pricing is VIN‑specific and varies by vehicle, mileage, zip code, plan tier, deductible, and term. Below are example prices for reference:
| Vehicle | Plan | Term | Price | 0% Monthly |
|---|---|---|---|---|
| 2024 Armada <12k mi |
New Gold $100 ded. |
75 mo / 100k | $2,830 | $106/mo × 24 |
| 2024 Pathfinder <35k mi |
New Gold $100 ded. |
72 mo / 100k | $2,443 | $92/mo × 24 |
| 2022 Pathfinder 33k mi |
Used Gold $100 ded. |
60 mo / 75k | $3,154 | $118/mo × 24 |
| 2023 Rogue 15k mi |
New Gold $0 ded. |
60 mo / 60k | $1,592 | — |
| 2025 Frontier 1k mi |
New Gold $100 ded. |
72 mo / 100k | $1,518 | $57/mo × 24 |
Prices shown are examples only and subject to change. Enter your VIN for accurate pricing.
How does the 0% Installment Plan work?
Interest‑free monthly payments are available on most plans:
- Terms: 6, 12, 18, or 24 months (based on plan length)
- Down payment: Minimum 10%
- Draft date: Assigned based on your order date
- Management: Online at myspp.com
Purchasing & Managing Your Plan
How do I buy?
- Have your VIN, current mileage, and zip code ready
- Use the VIN Plan Search to view qualifying plans
- Complete checkout online
Questions? Use the chat on our site or contact us.
Can I transfer my contract if I sell the vehicle?
Yes. Security+Plus contracts are transferable to a new private owner (small fee may apply). The transfer form is in Sections 12–13 of the contract and is mailed to Nissan for processing.
Service & Claims
How do I file a claim or get a repair covered?
Take your vehicle to any authorized Nissan dealership. The service advisor will verify your coverage and submit the claim directly. You pay only your deductible (if applicable).
For claims questions: 855‑456‑9544
How do I know if a repair is covered?
Coverage cannot be confirmed online—it depends on diagnosis at the dealership. For general reference:
- Component Coverage Chart (by tier)
- Sample Contract — Section 4 (Covered) & Section 8 (Exclusions)
Support
Existing Plans & Claims
- General questions: 800‑NISSAN1
- Claims: 855‑456‑9544
- Payment updates: 800‑346‑5990
- Roadside (24/7): 800‑225‑2476